Terms of Service

Effective date: August 14, 2026 · Last updated: August 14, 2026

These Terms of Service (the "Terms") are a binding agreement between you and ProspectingView LLC (in formation), a United States company ("ProspectingView", "we", "us", "our"), governing your use of the ProspectingView platform at app.prospectingview.com, this website, and all related features and services (the "Service"). Please read them carefully — in particular section 8 (Text Messaging), section 9 (Calls and Recording), and section 16 (Limitation of Liability).

1. Acceptance of these Terms

By creating an account, accessing, or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated into these Terms by reference. If you are agreeing on behalf of a company, brokerage, or other organization, you represent that you have the authority to bind that organization, and "you" means that organization. If you do not agree, do not use the Service.

2. Eligibility and accounts

The Service is a business tool. You must be at least 18 years old and capable of entering a binding contract to use it. The Service is not intended for personal, family, or household purposes, and is not directed to children.

You are responsible for the accuracy of your account information, for keeping your credentials confidential, and for all activity that occurs under your account and under the accounts of users you invite to your workspace. Enable multi-factor authentication where offered and notify us promptly at support@prospectingview.com if you suspect unauthorized access. Each user must have their own login; credentials may not be shared.

If you are the administrator of a workspace, you control your users' access and permissions, and you are responsible for your users' compliance with these Terms.

3. License to use the Service

Subject to these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service for your internal business purposes during your subscription term. We reserve all rights not expressly granted. You may not copy, modify, translate, reverse engineer, decompile, or create derivative works of the Service; rent, resell, sublicense, or provide it as a service bureau to third parties; remove proprietary notices; use it to build a competing product; or access it by automated means outside any documented interface.

4. Your data, and your responsibility for it

You own your data. As between you and us, you retain all right, title, and interest in the data you or your users submit to, import into, or generate through the Service — CRM records, contacts, properties, notes, files, documents, messages, and connected-mailbox content ("Customer Data"). We claim no ownership of it.

We process Customer Data as your service provider, on your instructions, only to provide, secure, support, and maintain the Service and as described in our Privacy Policy. We do not sell Customer Data, and we do not use it for our own marketing or to train generalized artificial-intelligence models.

You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Customer Data solely to the extent needed to provide the Service to you and as permitted by these Terms. This license ends when the Customer Data is deleted.

Your warranties about the data you upload

You represent and warrant that you have all rights, permissions, consents, and lawful bases necessary to submit Customer Data to the Service and to have us process it as described here, and that your collection and use of that data — including any list of property owners, tenants, or business contacts you import from a data provider, a public record, or your own records — complies with all applicable laws and with the terms of any third party from whom you obtained it. This includes, without limitation, privacy and data-protection laws, telephone consumer protection and text-messaging laws, anti-spam laws, do-not-call rules, and any licensing or multiple-listing-service rules that apply to you.

You are solely responsible for the legality, accuracy, quality, and appropriateness of Customer Data, and for responding to requests from individuals whose information appears in it. We do not verify, and have no obligation to verify, that you have the right to any data you upload.

Export and deletion

You may export your Customer Data at any time while your account is active. On termination, we will make it available for export for 30 days, after which it is deleted on the schedule in the Privacy Policy. We may retain data we are legally required to keep, and de-identified or aggregated information that cannot reasonably identify you.

5. Subprocessors

We use third-party service providers ("subprocessors") to operate the Service — for hosting, database, content delivery and storage, telephony and messaging, email delivery, address normalization and geocoding, artificial intelligence processing, and transcription. By using the Service you consent to our engagement of the subprocessors listed at prospectingview.com/subprocessors, and to our engagement of replacement or additional subprocessors on the same terms. We contractually require every subprocessor to protect Customer Data at a standard no less protective than these Terms and to use it only to provide its service to us, and we remain responsible for their performance. We maintain the subprocessors page as a current list and will update it before a new subprocessor begins processing Customer Data.

6. Acceptable use

You agree not to use the Service to:

• violate any law, regulation, court order, or third-party right, including telecommunications, marketing, privacy, fair-housing, and consumer-protection laws;
• send unlawful, unsolicited, deceptive, harassing, threatening, defamatory, obscene, or fraudulent communications of any kind, by call, text, or email;
• contact anyone who has asked not to be contacted, or contact numbers on an applicable do-not-call list where the law forbids it;
• misrepresent your identity or the identity of the sender of any message, spoof caller identification, or omit required sender identification;
• upload malicious code, or probe, scan, overload, or attempt to breach the Service or any other user's data;
• circumvent usage limits, rate limits, or access controls, or share credentials;
• upload content you lack the rights to, or that infringes intellectual property; or
• resell or make the Service available to any third party except your own authorized users.

We may investigate suspected violations and may suspend or terminate access under section 14. Carriers and our providers may independently block traffic that violates their rules.

7. Google and Microsoft email integrations

The Service can connect to a user's Gmail or Microsoft Outlook mailbox to display email correspondence on contact and deal timelines.

• Connecting is opt-in and per user. No mailbox is connected unless the individual user completes the provider's own consent screen. A workspace administrator cannot connect a user's mailbox on their behalf without that user going through the flow.
• Scopes. For Google we request read-only access to Gmail messages (gmail.readonly) plus basic profile and email address. For Microsoft we request read-only access to mail through Microsoft Graph (Mail.Read), offline access, and basic profile and email address. We do not request permission to send, modify, or delete mail through these connections. Your organization's Microsoft tenant administrator may need to approve the connection.
• Disconnecting revokes access. You may disconnect a mailbox at any time from your account settings, which immediately revokes and deletes our stored access tokens and stops all syncing; synced content is then deleted as described in the Privacy Policy. You may also revoke access directly from your Google or Microsoft account, and your administrator may revoke it organization-wide.
• Provider terms. Your use of Gmail and Outlook remains governed by your agreement with Google or Microsoft. Our handling of data received through their interfaces — including our adherence to the Google API Services User Data Policy Limited Use requirements — is described in the Privacy Policy. Those providers are not parties to these Terms, and we are not responsible for their services, outages, or changes to their interfaces, which may change or interrupt the integration.

8. Text messaging (SMS) program

This section applies to the ProspectingView text messaging program and to any messaging you conduct through the Service. It is written to meet mobile carrier and industry messaging requirements. Text messaging features are available only to customers who have completed the required business and campaign registration with mobile carriers.

8.1 Messages ProspectingView sends to you

Program description. ProspectingView may send account and service text messages to the mobile number you provide — for example one-time verification codes, security alerts, and account or support notifications relating to your use of the Service.

Opt-in. Participation is voluntary and is not a condition of purchasing anything. You opt in by entering your mobile number in the Service and affirmatively agreeing to receive text messages at the point where the number is collected — for example by checking a consent box next to a clear description of the messages, or by replying to a confirmation message with the requested keyword. Providing a mobile number is optional on our forms; you can use the Service without one. Consent is captured with a timestamp and a record of the language shown to you.

Message frequency varies. Message and data rates may apply — charges are between you and your mobile carrier.

To stop: reply STOP, UNSUBSCRIBE, or CANCEL to any message and we will stop sending texts to that number. We honor STOP, END, QUIT, CANCEL, UNSUBSCRIBE, and REVOKE, and we also honor an opt-out expressed in ordinary words in a reply, on a phone call, or by email. You will receive one final message confirming the opt-out, after which no further messages are sent unless you opt back in.

To get help: reply HELP to any message, or email support@prospectingview.com. A HELP reply returns our program name and support contact.

Sender identification. Our messages identify ProspectingView as the sender. Messages sent by our customers identify that customer's business as the sender, not ProspectingView.

Carriers are not liable. Mobile carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and depends on your carrier and device. Supported carriers may change without notice. How we handle your mobile number and consent records is described in the Privacy Policy — in short, we do not sell your mobile information, and text messaging originator opt-in data and consent are not shared with any third parties for promotional or marketing purposes.

8.2 Messages you send through the Service

When you use the Service to send text messages to your own contacts, you are the sender and the message originator, and ProspectingView acts only as the technology provider. You are solely responsible for compliance with all applicable messaging law and carrier rules, and you agree that:

• you will obtain and retain records of prior express consent from each recipient before texting their mobile number, with the timestamp, the method and language of the opt-in, the campaign, and the identity of the person consenting — consent may not be purchased, rented, shared, or otherwise obtained from a third-party list;
• you will not send text messages to numbers in an imported prospect list that has no recorded consent, however the list was obtained;
• your messages will clearly identify your business as the sender, will include opt-out instructions where required, and will match the use case and sample messages you registered with the carriers;
• you will honor every opt-out — keyword or otherwise, and however communicated — promptly and across all channels, and you will observe applicable quiet hours, frequency limits, and state messaging laws;
• you will not use public URL shorteners in messages; and
• you will register your own business and campaigns truthfully, with your legal business name and identification numbers exactly as they appear on your government records.

We may suspend messaging for any account whose traffic triggers carrier violations, and carrier fines or pass-through penalties caused by your traffic are your responsibility. Your indemnity obligations in section 17 apply in full to your messaging.

9. Calls, dialing, and call recording

The Service includes a single-line dialer that places and receives telephone calls, and an optional call-recording feature.

Our part. When recording is enabled for a call, the Service plays an audible disclosure at the start of the call stating that the call is being recorded. We apply this regardless of the parties' locations. Recordings and transcripts are stored and handled as described in the Privacy Policy.

Your part — and it is the larger part. That automated disclosure is a tool, not legal advice, and it does not by itself make your recording lawful. You are solely responsible for complying with all laws that apply to your calling and recording, including federal and state wiretap and eavesdropping laws, all-party consent requirements in states such as California, Florida, Pennsylvania, and Washington, the Telephone Consumer Protection Act and its rules on automated dialing, artificial and prerecorded voice messages, and prior express consent, federal and state do-not-call registries, calling-hour restrictions, and caller-identification requirements. You are responsible for determining whether recording is lawful for a given call and for disabling recording where it is not. You must not use the dialer in any way that constitutes automatic telephone dialing prohibited by law where you operate.

You are responsible for the content of your calls, for any voicemail messages you leave or drop, and for maintaining your own records of consent. Telephone numbers you obtain through the Service are provided by our telephony provider and are subject to that provider's terms and to carrier requirements; you may not use them for unlawful traffic.

10. Artificial intelligence features

The Service uses artificial intelligence to propose import column mappings, summarize activity and email history, draft messages, propose field values, and transcribe recorded calls ("AI Features").

AI output may be wrong. AI Features produce probabilistic output that can be inaccurate, incomplete, outdated, biased, or fabricated, and identical inputs may produce different results. Output is provided "as is", for your review. It is not legal, financial, tax, investment, brokerage, appraisal, or other professional advice, and you must independently verify anything you rely on — particularly transcriptions, extracted field values, and anything that will appear in a document sent to a third party. You remain responsible for every message you send and every document you produce, whether or not AI helped write it.

Third-party processing. To provide AI Features, the content needed for your request is transmitted to third-party AI providers listed on our Subprocessors page and handled as described in the Privacy Policy. Customer Data is not used to train third-party foundation models. You must not submit content to AI Features that you are not permitted to disclose to those providers.

You must not use AI Features to generate unlawful, deceptive, or infringing content, or to make decisions with legal or similarly significant effects on an individual without meaningful human review. AI Features may change, and their availability may depend on your plan.

11. Documents and electronic signatures

The Service can generate documents from your templates and data and can route them for electronic signature. You are responsible for the content, accuracy, and legal sufficiency of every document you generate or send, including any template you create or adopt. We provide no legal forms and no legal advice, and a generated document is not reviewed by a lawyer.

You and your signers consent to conduct transactions electronically and agree that electronic signatures made through the Service are intended to be legally binding to the extent permitted by the federal E-SIGN Act and applicable state law. You are responsible for confirming that electronic signature is permitted for your transaction and that you have collected any consent the law requires from your signers. We provide an audit trail and a tamper-evident seal as technical evidence, but we do not warrant that a given signed document is enforceable.

12. Fees, plans, and billing

Paid plans are billed in advance for the subscription period stated at purchase and renew automatically until cancelled. Usage-based charges — such as telephony minutes, text messages, and AI usage beyond plan allowances — are billed in arrears. Fees are stated in United States dollars and are exclusive of taxes, which you are responsible for. Except where required by law, fees are non-refundable and payments are not prorated for partial periods or unused capacity.

You may cancel at any time from your account settings, effective at the end of the current period. We may change pricing on at least 30 days' notice before your next renewal; continuing after that date accepts the new pricing. If payment fails, we may suspend the Service after notice and a reasonable opportunity to cure. Third-party charges from your mobile carrier are between you and that carrier.

13. Intellectual property and feedback

The Service, including its software, interfaces, design, documentation, and the ProspectingView name and logo, is owned by ProspectingView LLC and its licensors and is protected by intellectual property law. These Terms grant you a license, not a sale. Any feedback or suggestions you send us may be used freely and without obligation or compensation to you. Google, Gmail, Microsoft, and Outlook are trademarks of their respective owners; we reference them to describe interoperability only, and they do not endorse the Service.

14. Term, suspension, and termination

These Terms apply from your first use until terminated. You may terminate at any time by cancelling and closing your account. We may suspend or terminate your access, with notice where practicable: for material breach of these Terms; for non-payment after notice; where your use creates a security, legal, or carrier-compliance risk to us or others; or where required by law. We may suspend immediately and without prior notice where the risk is urgent, and will tell you promptly afterwards.

We may also discontinue the Service, or a feature of it, on at least 30 days' notice, with a pro-rata refund of prepaid fees for the unused remainder of your term. On termination your license ends, and section 4 governs export and deletion. Sections that by their nature should survive termination do so, including sections 4, 13, 15, 16, 17, 18, and 20.

15. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROSPECTINGVIEW DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT ANY CALL, TEXT MESSAGE, OR EMAIL WILL BE DELIVERED, OR THAT ANY DATA, AI OUTPUT, OR THIRD-PARTY INFORMATION WILL BE ACCURATE OR COMPLETE. THE SERVICE IS A BUSINESS TOOL, NOT A COMPLIANCE PRODUCT, AND USING IT DOES NOT MAKE YOUR CALLING, TEXTING, RECORDING, OR MARKETING LAWFUL. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

16. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROSPECTINGVIEW'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100). THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS OR TO YOUR INDEMNIFICATION OBLIGATIONS IN SECTION 17. THE PARTIES AGREE THESE LIMITS ARE AN ESSENTIAL BASIS OF THE BARGAIN.

17. Indemnification

You will defend, indemnify, and hold harmless ProspectingView LLC and its officers, members, employees, and agents from and against any third-party claim, demand, action, investigation, or proceeding, and all resulting losses, damages, liabilities, fines, penalties, settlements, and reasonable attorneys' fees and costs, arising out of or relating to:

• Customer Data, including any claim that you lacked the rights, consents, or lawful basis to collect, upload, or have us process it;
• your use of the Service, including your calls, voicemails, text messages, and emails, and any claim under telephone consumer protection, wiretap or recording-consent, anti-spam, do-not-call, fair-housing, or privacy laws arising from your communications;
• your violation of these Terms, of applicable law, or of the rights of any third party, including any carrier fine or pass-through penalty attributable to your traffic; and
• documents you generate or send, and transactions you conduct, through the Service.

We will notify you promptly of any claim, give you sole control of the defense (except that you may not settle in a way that admits our liability or imposes obligations on us without our written consent), and cooperate reasonably at your expense.

18. Governing law and disputes

These Terms and any dispute arising out of or relating to them or to the Service are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

The parties will attempt in good faith to resolve any dispute informally by contacting support@prospectingview.com first and allowing 30 days to resolve it. If that fails, the state and federal courts located in Texas have exclusive jurisdiction and venue, and each party consents to personal jurisdiction there and waives any objection based on inconvenient forum. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information. To the extent permitted by law, each party waives any right to a trial by jury and to participate in a class or representative action. Any claim must be brought within one year after it accrues or it is permanently barred.

19. Changes to these Terms

We may modify these Terms as the Service evolves. The current version is always posted at this URL with its effective date at the top. For material changes we will give notice at least 30 days before they take effect, by email to your account address and by an in-application notice. Changes apply prospectively; they take effect on the stated date, or on your next renewal for changes affecting paid terms. If you do not agree to a change, your remedy is to stop using the Service and cancel before the change takes effect. Continuing to use the Service after the effective date means you accept the updated Terms.

20. General terms

Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the Service and supersede any prior understanding, except where you have signed a separate written agreement with us, which controls to the extent of any conflict.

Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.

Severability and waiver. If a provision is held unenforceable, it is modified to the minimum extent necessary and the rest remains in force. Our failure to enforce a provision is not a waiver of it.

Force majeure. Neither party is liable for a delay or failure caused by events beyond its reasonable control, including carrier or upstream provider outages, network failures, or acts of government.

Independent contractors. The parties are independent; nothing here creates a partnership, joint venture, employment, or agency relationship. There are no third-party beneficiaries.

Notices. We may give notice by email to your account address or by an in-application message. You give notice to us at support@prospectingview.com.

Export and government use. You will comply with applicable export-control and sanctions laws and will not use the Service in a manner they prohibit.

21. Contact

Questions about these Terms: support@prospectingview.com. Postal contact details for ProspectingView LLC are available on request and will be published here once the entity's registered address is on file. See also our Privacy Policy and Subprocessors.